Licensed & Insured — FL CFC1434216 · 20+ Years Experience · Upfront Flat-Rate Pricing · 12-Month Workmanship Guarantee · Se Habla Español
When a pipe bursts, a drain backs up, or water starts somewhere it should not be, the difference between a quick repair and a ruined floor is measured in minutes. Our emergency line is answered around the clock by a live person — not a voicemail box — and we serve Davie and all of Broward County.
Plumbing emergency? Do not wait — water damage compounds by the minute.
The first ten minutes of a plumbing emergency usually matter more than the next ten hours. Here is exactly what to do while a plumber is on the way to your home.
Shut off the main water valve
On most South Florida homes, the main shutoff is either out near the meter by the street or where the water line enters the house — often a garage wall, a utility closet, or the exterior side of the home. Turn it clockwise until it stops. If only one fixture is leaking, the shutoff valve under that sink or behind that toilet is usually enough.
Turn off power or gas to the water heater
If your water heater is electric, switch off its breaker. If it runs on gas, turn the gas valve at the unit to the off position. Heating a tank with no water in it can damage the unit, and a leaking tank next to a live heat source is a real hazard.
Move valuables away from the water
Get rugs, furniture, electronics, cardboard boxes, and anything paper out of the wet area before water wicks up into them. Anything you cannot move, lift onto blocks or a dry surface.
Take photos for insurance
Photograph the water and the damage before you clean anything up. Adjusters want to see the original condition, and pictures taken in the first hour make a homeowner claim far easier to settle.
If you smell gas, leave the home first
Leave immediately. Do not flip light switches, unplug anything, or use a phone indoors. From outside, call your gas company or 911 first. Once you and your family are safe, call us at (754) 258-5599 and we will handle the plumbing side of it.
When you call (754) 258-5599 outside office hours, a live answering service picks up. You will not reach a voicemail box. They take your address and a description of what is happening, then either book the call directly or reach the on-call plumber. Office hours are Monday through Friday, 8AM to 4PM, and the emergency line is answered 24 hours a day, including nights, weekends, and holidays.
Emergency plumbing is any plumbing failure that is causing active water damage, cutting off water to the home, or creating a health or safety risk that cannot wait for a scheduled appointment. If water is moving somewhere it should not be, if sewage is coming up instead of going down, or if you have no water at all, that is an emergency — not a next-week appointment.
The tricky part is that plumbing rarely announces itself. A slow drip behind a vanity can run for weeks before the cabinet floor gives out, and a water heater can rust through quietly until the morning it lets go. When you notice a change, the smart move is to call and describe it. We would rather tell you it can wait until Monday than have you find out on your own that it could not.
These are the situations we are called for most often in Davie and across Broward County.
A split supply line or a failed joint can push water into walls, cabinets, and floors within minutes. Shut off the main valve first, then call so we can isolate and repair the pipe before the damage spreads.
Sewage coming up through tubs, showers, or floor drains is a health hazard, not just a clog. A main line blockage means every drain in the house is affected, and it needs professional equipment to clear safely.
A leaking tank, no hot water, or a unit that keeps tripping a breaker needs attention right away. A tank that is actively leaking can flood a garage or closet before you realize how much water is on the floor.
When every fixture is dry at once, the problem is upstream of the fixtures — a failed valve, a broken service line, or a main shutoff that was closed. We trace it and restore your water supply.
A toilet that will not stop running or is spilling over the bowl can soak a bathroom floor fast. Turn the shutoff valve behind the toilet clockwise, then call us to clear the blockage or repair the fill and flush valves.
If you smell gas near a gas water heater or a gas line, leave the home and call your gas company or 911 from outside first. Once everyone is safe, call us and we will handle the plumbing side of the problem.
You do not need a geyser in the hallway to call a plumber. These are the signs that usually come first — and the ones homeowners most often talk themselves out of acting on.
If two or more of these show up together — especially several slow drains, or a water bill that jumped alongside a damp smell — the odds are good that one problem is behind all of them. That is the point where a service call saves money instead of costing it.
Every emergency call runs through the same sequence, because the order matters. Fixing the wrong thing first can turn a small repair into a big one.
Step 1
The first job is always to stop the water and protect the rest of the house. If the main shutoff has not been closed yet, we close it on arrival, then isolate the failed section so the rest of your plumbing can stay usable.
Step 2
We do not guess. We trace the line, check the fixtures on it, and use a video camera inspection on drain and sewer calls so we can see the blockage, crack, or root intrusion instead of assuming where it is.
Step 3
Once we know what failed, we repair, rebuild, or replace that section — a fitting, a valve, a length of pipe, a fixture, or a water heater component. Temporary patches that fail again next month are not the goal.
Step 4
We pressure test and run water through the repair before we leave, watching for movement, drips, and drainage. On drain calls, we camera the line a second time to confirm it is fully open, not just moving slower.
Step 5
We leave the work area as dry and orderly as we can, and we put the work in writing. That written scope is often what your homeowner insurance claim is built on.
The right tools are what separate a repair from a repeat visit. We use video drain and sewer cameras to see inside a line, electronic leak detection to trace a hidden leak without tearing a room apart, moisture meters to check how far water has traveled, motorized drain cables and augers sized to the line we are clearing, and pressure testing gear to prove a repair holds before we call the job done. Where a main line problem is severe enough to need it, we can also bring in high-pressure jetting to clear heavy buildup and roots. We choose the method that fits the pipe material and the blockage rather than the one that is fastest to set up.
Job photo: a burst copper supply line under a kitchen sink, with the main shutoff closed and the damaged section exposed before repair
Job photo: a plumber locating the main water shutoff at the meter in front of a Davie home while water runs from a broken service line
Emergency work is quoted on the job, not from a menu, because no two are alike. What we can tell you is what actually moves the number up or down, so nothing on the estimate comes as a surprise.
Time of day
A call at 2 a.m. on a holiday involves a different dispatch than a weekday morning. After-hours and holiday response is priced separately, and we tell you before we start.
Where the problem is
A leaking shutoff valve under a sink is quick to reach. A leak under a slab or inside a wall takes locating equipment and careful access. Accessibility drives time more than any other factor.
What failed and how much of it
Repairing a single failed joint is a smaller job than replacing a run of pipe, a main shutoff, or a water heater. We quote the actual scope, not a flat "emergency" number.
How long the water ran
An emergency that started an hour ago is a plumbing repair. One that started last night is a repair plus a moisture problem. Earlier calls are almost always less expensive.
Access and excavation
If a repair requires cutting a wall, opening a cabinet base, or digging to reach a buried service line, that access work is part of the quote and we explain it up front.
Permits and inspections
Some replacements — certain water heater and main line work in Broward County — require a permit and an inspection. If your job needs one, we tell you and account for it in the estimate.
We quote before we start. If a job turns out to be bigger once we open a wall or camera a line, we stop and explain what we found and what the options are — including a temporary fix if the full repair is better handled on a scheduled visit. You will never get a bill for work you did not approve.
We are a licensed, insured, locally based plumbing contractor — not a call center dispatching the nearest truck.
Call and we will prioritize your call. If it can safely wait until business hours, we will tell you that too.
We are based in Davie, FL, and take emergency calls across Broward County and into Miami-Dade and Palm Beach County. If you are in one of these cities, we cover you.
Yes. Outside office hours, a live answering service picks up the 24/7 line — you will not reach a voicemail box. They take your address and a description of what is happening, then either book your call or reach the on-call plumber directly. Office hours are Monday through Friday, 8AM to 4PM, and the emergency line is answered around the clock, including nights, weekends, and holidays.
Anything causing active water damage, a sewage backup, no water to the house, an overflowing toilet that will not stop, or a gas smell near a gas water heater. If you are not sure, call us and describe what you are seeing. We would rather help you decide over the phone than have you wait while the damage gets worse.
Leave the home immediately. Do not flip light switches, unplug anything, or make phone calls indoors. From outside, call your gas company or 911 first. Once you and your family are safe, call us at (754) 258-5599 and we will take care of the plumbing side of the problem.
Call us at (754) 258-5599 and we will walk you through it while a plumber is on the way. On most South Florida homes, the main shutoff is near the meter by the street or where the water line enters the house. If you still cannot find it, closing the individual fixture valve under the sink or behind the toilet helps in the meantime.
Yes. Water heater failures and leaks are one of the most common emergency calls we take. A leaking tank, a unit with no hot water, or one that keeps tripping a breaker can be diagnosed at any hour, and we will tell you honestly whether it can be repaired or needs to be replaced. We quote the work before we begin.
Once the emergency is handled, these are the services homeowners most often need next.
See all plumbing servicesCall now if water is moving, or book online if it can wait for a scheduled visit.